AWS · Managed AWS
We run your AWS account. You keep ownership and the bill.
Day to day operations for the AWS account you already have: monitoring and alerting, patching, backups, a monthly cost report and changes on request. AWS keeps billing you directly; we never resell AWS and never hold your root account.
- spec sheet
- updated 21 October 2026
- Price
- £249/month
- Large accounts
- List price adds 8% of spend above £3,000
- AWS bill
- Paid by you, directly to AWS
- Ownership
- Your account, your root user
- Changes
- On request, in UK business hours
What we do each month
| Task | WharfCloud | You |
|---|---|---|
| Monitoring and alerting on your workloads | Yes | |
| Operating system patching for EC2 instances | Yes, in an agreed window | |
| Backups and restore help | Yes | Tell us what matters most |
| Monthly cost report with savings we found | Yes | |
| Changes on request (new instance, security group, bucket policy) | Yes, in UK business hours | Ask by ticket |
| AWS bill | Paid to AWS directly | |
| Root account and billing owner | Yes, always | |
| New architecture or large projects | Quoted separately | Yes |
How the price works
Managed AWS is £249/month. At list price, accounts that spend more than £3,000 a month with AWS also pay 8% of the spend above £3,000, because a larger account takes more looking after. Our first 50 customers pay the flat fee without the usage element.
| Your monthly AWS spend | Usage element | Our monthly fee |
|---|---|---|
| £2,500 | None (below the threshold) | £249 |
| £5,000 | 8% of (£5,000 minus £3,000) = £160 | £409 |
No VAT is added. Not sure Managed AWS is worth it for your account? Start with a one-off AWS cost and security review.
How we access your account
- You create an IAM role for us with the permissions we agree in writing. You can read it, narrow it and remove it at any time.
- We never ask for your root credentials and never take over billing.
- Every change we make is requested by ticket, so you have a written trail alongside AWS CloudTrail.
Support hours
- Engineers on tickets: Monday to Friday, 08:00 to 18:00 UK time.
- Critical incidents: Every day, 07:00 to 23:00 UK time. A person responds to critical incidents within 1 hour.
- Nights and weekends: Automated monitoring and automated recovery overnight and at weekends.
Price
Managed AWS
Managed AWS
Your account, our operations.
£249/month
List price plus 8% of monthly AWS spend above £3,000.
- Monitoring and alerting
- Patching and backups
- Monthly cost report
- Changes on request in UK business hours
Prices in pounds. No VAT is added: we are not VAT registered. AWS usage is billed to you by AWS directly.
FAQ
Questions we get asked
Do you resell AWS?
No. AWS bills you directly, under your own agreement with AWS. We only charge our management fee.
What if we want to leave?
You already own everything. Remove our IAM role and the account carries on as before. Notice periods are in our terms.
Do you provide round the clock on-call?
No. Engineers work UK business hours, critical incidents get a person within 1 hour between 07:00 and 23:00 every day, and alerting runs all the time. If you need guaranteed overnight engineers, we will tell you honestly that we are not the right fit.
Can you help us move from our current hosting into AWS?
Yes, as a separately quoted project. Often a managed server is cheaper than AWS for small workloads, and we will say so if it is.
Read next
- AWSAWS cost and security review (read-only)A read-only review of your AWS bill and security settings by engineers who never resell AWS. Savings and fixes in order of impact, £665 fixed price (list £950).
- ToolsAWS bill X-ray: free AWS cost analyser that runs in your browserFree AWS bill analyser. Open a Cost Explorer CSV or Cost and Usage Report and see spend by service, the biggest movers and plain-English savings hints. Runs entirely in your browser.
- GuidesHow to read your AWS bill and cut it without breaking anythingA practical walkthrough of Cost Explorer and the Cost and Usage Report, the line items that surprise small companies (EC2-Other, NAT Gateway, public IPv4), and safe ways to reduce them.
Ready when you are.
Order online, or ask an engineer first if you want to check the fit. Nothing is set up until you have paid, and every first order is checked by a person.