# Legal

> Terms, privacy, cookies, acceptable use, data processing agreement and sub-processors.

Source: https://wharfcloud.co.uk/legal · Last updated 21 October 2026 · WharfCloud

- [Terms of service](https://wharfcloud.co.uk/legal/terms): The terms on which WharfCloud (Sunucu Internet Services Consultancy Ltd) provides managed servers, reviews, Managed AWS and GPU compute to businesses and consumers.
- [Cancellation and refunds](https://wharfcloud.co.uk/legal/cancellation): How to cancel a WharfCloud service, the 14 day right to cancel for consumers, what is refunded and a model cancellation form.
- [Privacy notice](https://wharfcloud.co.uk/legal/privacy): How WharfCloud collects, uses and protects personal data under UK GDPR, and how to exercise your rights.
- [Cookie policy](https://wharfcloud.co.uk/legal/cookies): WharfCloud uses only strictly necessary cookies and browser storage. No analytics, no advertising, no tracking.
- [Acceptable use policy](https://wharfcloud.co.uk/legal/acceptable-use): What you may not do with WharfCloud servers, GPUs and accounts, and how we enforce it.
- [Data processing agreement](https://wharfcloud.co.uk/legal/dpa): The UK GDPR Article 28 terms on which WharfCloud processes personal data for its customers.
- [Sub-processors](https://wharfcloud.co.uk/legal/subprocessors): The third parties WharfCloud uses to provide its services, what they do and where they process data.

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WharfCloud is a trading name of Sunucu Internet Services Consultancy Ltd, registered in England and Wales, company number 12963678. Not VAT registered.
Support: engineers Monday to Friday, 08:00 to 18:00 UK time. Critical incidents: A person responds to critical incidents within 1 hour (Every day, 07:00 to 23:00 UK time). Automated monitoring and automated recovery overnight and at weekends.
Contact: hello@wharfcloud.co.uk · https://wharfcloud.co.uk/contact